Support
We're Here to Help
Choose the team best placed to answer your question. Our support hours and contact details are published by our administration team.
Customer Support
General account, onboarding and platform questions.
- Phone
- +971508414624
- +971508414624
Loan Support
Financing applications, documentation and repayments.
Investment Support
Subscriptions, statements and product information.
Compliance
KYC/AML, eligibility and regulatory enquiries.
Complaints
Formal complaints handled under our complaints procedure.
Office Address
Apex Alfjr Loan and Investment
Building B4, 5th Floor, Office 401
Dubai South Business Park
Dubai, UAE
Before you contact us
- Never share passwords or one-time codes with anyone, including our staff.
- Send account documents through your client portal, not by email.
- Formal complaints are handled under our published complaints procedure.
